Deliveries

Deliveries

In Belgium: We deliver your package on time , even on the same day . This applies if the product is in stock, ordered before 16 p.m. , and you have chosen a direct online payment method . Before we leave, we will call you to arrange a time. For the deliveries we make daily, we rely on our own delivery vans and our own colleagues (student workers, flexi-workers, and technical specialists). We can also take care of the installation of your television or new hi-fi equipment. Feel free to contact us to discuss the possibilities.

In the Netherlands, France, and Luxembourg: For deliveries outside Belgium, but within an acceptable radius of our headquarters, we endeavor to maintain the same service as in Belgium. Other orders are shipped via courier, insured, and with track & trace.

In Europe: Orders are shipped via courier, insured and with track & trace.

We can also take care of the installation of your television or new hi-fi equipment. Feel free to contact us to discuss the possibilities.

Delivery time

In Belgium: If a product in stock is ordered before 16 p.m., it can be delivered that same evening.

Bank transfer payments can take up to two days to be confirmed by our finance department. Therefore, you unfortunately cannot benefit from our "same-day delivery" policy for these orders.

Backorders have a delivery time of 1 to 2 weeks. Our standard delivery times apply here, and it is also possible that products will be sent directly to you by our manufacturers. Please feel free to contact us if you have any questions or specific requests regarding this.

Outside Belgium: Orders placed before 16pm will be shipped the same day via courier. 

Payments via bank transfer can take up to two days to be confirmed by our finance department. These orders are therefore immediately sent to the courier service as soon as they are confirmed by our finance department.

Backorders have a delivery time of 1 to 2 weeks. Our standard delivery times apply here, and it is also possible that products will be sent directly to you by our manufacturers. Please feel free to contact us if you have any questions or specific requests regarding this.

Discounts

The discount code can be entered as soon as you begin checking out. Enter it only after you've added all the products to your cart.

Our temporary discount codes cannot be combined with other discounts. Is a product already available at a special price? Then an additional discount code cannot be applied.

Some products are intentionally priced at a special price to prevent the use of a special discount code (with a larger discount). In some cases, this is done intentionally, in accordance with the guidelines of some suppliers or manufacturers.

Payments

You can pay with us via Mollie.

They ensure a transparent transaction and the security of your and our data.